• Usually we ship every order from Monday – Friday from 8 am – 5 pm (except holidays)
• We will dispatch your ordered product within 1-3 business days after clearing your payment.
• As soon as we dispatch your order, we will update your tracking number via e-mail.
• It may be more delayed if your order details need more clarification. For example, the delivery address, or phone number is incomplete, or vague, or wrong.
• If you are from the European Union, it may take 5-7 business days to deliver.
• USA, Canada, and non-EU Countries’ delivery will take around 5-10 business days.
• If your parcel is held by customs, it is your responsibility to clear the fees connected with customs to get your product.
• We cannot mark parcels as ‘GIFT’ or lower their value to avoid taxes.
• Boxes and envelopes are amply sized to protect your product.
• If you are outside of UK, EU, USA, or Canada, kindly contact us before placing an order. We will quote you the shipping cost separately.
What are your shipping standards?
Currently we offering standard shipping option through Royal Mail Service UK.
Where do you shipping from?
Currently we are shipping from our warehouse situated in the London, United Kingdom.
How your product is wrapped?
We pack each harness efficiently to guarantee they arrive in excellent condition despite how far they go.